Tech troubles? Meet Tamra Hartman, founder and lead tech of All Support All Computers—providing world-class computer tech support to businesses and individuals for over two decades.

From the moment our interview started, it was clear that Tamra Hartman is not your typical information technology (IT) professional. Her level of thought and organization was immediately impressive—she had already written out answers to the sample questions I sent in meticulous detail, a first among the many interviews I’ve conducted. But what really stood out was her unique blend of technical expertise, business acumen, and a deep commitment to fairness and customer empowerment.

From Hard Work to High-Tech: A Self-Made Tech Expert with Midwestern Grit

Tamra grew up in Lakewood, Colorado, but her family’s roots trace back to western Kansas, where her parents grew up. They married, and left for new beginnings in Colorado. That midwestern work ethic runs deep—she works hard, often going the extra mile for her clients. Just the night before our conversation, she had been out until 2a.m. helping a new client that is a tax preparer in a panic. "Most of my clients don’t have emergencies like that," she explained. "I build their systems so they don’t. But new clients? That’s where the fires are." And it’s clear that when fires do arise, she’s the person you want on the scene—calm, collected, and three steps ahead.

Her journey into technology support wasn’t a conventional one. Starting at Northwestern Mutual as a receptionist fresh out of high school, she worked her way up in marketing, sales, recruiting and mentoring new agents, to Director of Operations by the age of 25, only to hit a glass ceiling that required relocating to back east for further advancement. But her family was here, so she pivoted. She realized she had been handling technology and computer-related tasks all along—without formal training—so she decided to make it her career. "I applied for two jobs, one that was IT and the other in order processing. I told them, ‘I’ll do two jobs for the price of one if you let me have the IT side.’" It worked. She taught herself in an era before Google, relying on thick manuals and sheer determination. "That’s the midwestern work ethic," she said with a smile.

Mastering Tech the Hard Way: A Relentless Pursuit of Excellence

When she pursued technical certifications, she didn’t take the easy route. "I asked what the hardest test was. They said Cisco. So that’s the one I took." Many people fail multiple times, but she passed on the first try. That’s the kind of person she is—driven, methodical, and always up for a challenge. She later became Microsoft certified, and even went back to school at Red Rocks, only to discover she could have taught most of the classes herself.

A People-First Approach: Fair, Transparent, and Empowering Tech Support

Tamra is grateful for her early background in sales and marketing—skills that set her apart in the tech world. "Many techs are introverts, preferring to work by themselves. I am the opposite, I am an extrovert, I like to be out amongst people.” Her approach is refreshingly

different—she doesn’t create dependence on her services. "I make sure my clients are self-sufficient. I don’t milk them for every dime. I educate them enough so they can manage their systems without constant hand-holding."

Her commitment to fairness extends to her pricing. She charges by the quarter-hour—an uncommon practice in the IT world, where full-hour billing is the norm. "I don’t believe in gouging people. If you need me for 15 minutes, that’s what you pay for." And despite traveling to clients in Evergreen, Lakewood, Littleton and beyond, she typically doesn’t charge trip fees—unless it’s an emergency, and even then, she passes the trip fee along as a courtesy to the client she had to reschedule. If she helps her clients with hardware purchases, she passes those costs on at net with no markup.

Finding Home in the High Country: A Wild Welcome to Bailey

In 2021, she sold her Lakewood home and moved to the mountains in Bailey. She had always been drawn to the high country to hike and enjoy nature, frequently escaping westward whenever a client canceled a meeting. The move felt natural. But it came with surprises—like the mountain lion that jumped onto her deck the first night she was there. "We just stared at each other. I jumped inside, he jumped back into the woods. I’ve caught him (or one of his friends) on my cameras a few times since." She respects the land and its inhabitants, including a family of deer she has watched grow over the past three years. "I’ve invaded their space, not the other way around. I try to

be a good neighbor."

Small by Design: Building Lasting Relationships

Tamra’s business philosophy is simple: small on purpose. She works from her home that includes three comprehensive tech set ups; and doesn’t take on massive clients because she values quality over quantity. "I have clients who are three-person law firms. Bigger tech firms

don’t want them, but they’re perfect for me. I don’t want to manage a bunch of people—I don’t want to be an ‘IT mom.’" That discipline has served her well. She has a roster of loyal clients who rarely have tech-related emergencies because she builds systems designed to

prevent them.

When asked what she’s most proud of, she doesn’t cite awards or certifications. "Sustaining. I’ve been in business for 22 years. I’ve built something that lasts." Her biggest challenge? "Getting a life," she laughs. But in truth, her clients often become friends. "It doesn’t feel like work when you love what you do and the people you do it for."

Tamra is living proof that IT doesn’t have to be cold, impersonal, or inaccessible. It can be fair, empowering, and—even in a world of firewalls and servers—deeply human.

Most of Tamra’s clients are in Lakewood, Golden, Littleton, and west Denver, and breaking into the Bailey area has been a challenge. She hopes to help more local businesses with their technology needs and build strong connections within the community.

From Windows optimization to cybersecurity, Tamra offers a full-range of comprehensive computer technology services and solutions, including:

• Data backups & disaster prevention
• Networking, wi-fi, and routers
• Hardware/software upgrades
• Smartphone & cloud support
• On-site and remote tech assistance

Her goal - to continue helping clients while making technology so seamless, they barely need her.

If you or your business need reliable, friendly tech support, Tamra is here for you! Reach out today and let her help you simplify your technology and protect your data.

Contact Info

Tamra Hartman, Founder and Lead Tech

All Support All Computers

https://www.AllSupportAllComputers.com

T@TamraHartman.biz

303-521-0064