Protect Your Business From Online Scams

Apr 09, 2024

We've had reports of a couple scams circulating right now that we all need to watch for. 

This one is relative to the SQUARE POS System


Recently there have been reports of a phishing emails and scams where you get an email notice from Square saying your payments processing has been disconnected from your bank account, and to click to reconnect. Don't click! These notices and emails often look official and some even spoof the SquareUp domain.  See examples below.


But beware, and call Square before clicking. If you get anything even remotely suspect, be sure to call Square first.


Here are some other recommendations to protect your system:

Be cautious of any unsolicited communications:
If you receive unexpected emails, phone calls, or text messages claiming to be from Square or any other payment processor, be wary. Scammers often impersonate legitimate companies to trick individuals into providing sensitive information or making fraudulent payments.

 

Verify requests for information: Legitimate companies like Square will not typically ask you to provide sensitive information, such as passwords or financial details, via email or text message. If you're unsure about a request, contact Square directly through their official website or customer service hotline to verify its authenticity.


Keep your software updated: Ensure that your Square POS system, as well as any associated software or applications, are kept up-to-date with the latest security patches and updates. Regularly check for software updates and install them promptly to mitigate potential vulnerabilities.

 

Use strong passwords: Protect your Square account with a strong, unique password that includes a combination of letters, numbers, and special characters. Avoid using easily guessable passwords or reusing passwords across multiple accounts.

 

Educate yourself and your staff: Train yourself and your employees to recognize common signs of scams, such as phishing emails, fake websites, and suspicious requests for payment. Encourage a culture of skepticism and caution when dealing with unfamiliar communications or situations.


This one is relative to Facebook/META


This scam has been happening for a while now, and is escalating rapidly. They send you a message via messenger or via email, telling you that you've have a violation and your page is set to be disabled. Don't click on any of them. Clicking can result in you losing your Facebook page to them or all content being deleted. 


You can easily check to see if your page has any violations. Simply go to your Facebook page, click your profile icon in the upper right hand corner. A menu will appear, select "Help & Support", then "Support Inbox", then "Your alerts". Any problems with your page will show up there. 


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